© 2023 Barnacle Liverpool Ltd
Barnacle Liverpool Ltd is committed to protecting users’ privacy and we want to keep you informed of our privacy practices through this web site. We encourage you to read this policy to ensure you understand our privacy practices in line with current data protection legislation.
This privacy policy, together with our Terms and Conditions, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it in respect of your use of our website and associated services.
In the event of a conflict between the terms of this Privacy Policy and our Terms and Conditions, our Terms and Conditions will prevail.
Barnacle takes all reasonable measures to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and never used by any third parties or passed on without your agreement.
We may collect and process the following information about you.
Information you give us. If you decide to use our services you will be asked to provide certain information about yourself. You will voluntarily provide us with Personal Data which includes your name, email address and contact details when you:
• Book with the Restaurant.
• Purchase a product from us.
• Provide billing and payment information.
• Register for offers or events.
• Post comments on our website.
• Participate in discussion boards or other social media functions on our website.
• Submit a contact form.
• Technical information that your browser sends whenever you visit a website or your mobile app sends when you are using it. This log data may include your Internet Protocol (IP) address, the address of the web page you visited before using the Service, your browser type and settings, the date and time of your use of the Service, information about your browser configuration and plug-ins, language preferences and cookie data.
• Information about your visit, including the full Uniform Resource Locators (URL), products you viewed or searched for; page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
• We may also collect publicly accessible data about you from social media websites that you visit.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
• Process orders that you have submitted.
• Internal record keeping.
• Seek your views or comments on the services we provide which we may use to improve our products and services.
• We may send promotional emails about new products, events special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.
• Send you communications, which you have requested and that may be of interest to you. These may include information about new products or services, events, promotions of associated companies goods and services.
• Process a job application.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations and we will hold your personal information on our systems for as long as is set out in any relevant contract you hold with us.
Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card information is securely stored digitally and deleted when no further charges are scheduled or due.
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected using 128-Bit encryption via SSL. When you are on a secure page, a lock icon will appear at the top section of your web browser.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links To Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
In line with current data protection regulations, you have the right to access information held about you. These rights are as follows:
• To receive any information relating to processing of personal data in a concise, transparent, intelligible and easily accessible form, using clear and plain language
• The right of access: to your own personal data, a description of how it is being used, the source, how to exercise your rights and to complain etc.
• The right to rectification
• The right to erasure (‘right to be forgotten’)
• Right to restriction of processing
• Right to data portability
• Right to object
• Right not to be subject to automated individual decision-making and profiling
A full explanation of your rights can be found on the Information Commissioners Office (ICO) website at the following link:
https://ico.org.uk/
You may request details of personal information that we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to:
Barnacle, Duke Street Market, Duke St, Liverpool, L1 5AS
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us at privacy@barnacleliverpool.co.uk as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Barnacle may change this policy from time to time in accordance with updated legislation or changes to our operational processes. You should check this page from time to time to ensure that you are familiar with any changes that we may make.
This policy is effective from 7 October 2021.
© 2023 Barnacle Liverpool Ltd
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